Business Process Outsourcing

BPO for Mature Companies

Mature companies can be classified as companies that have developed the capacity and capabilities to effectively manage their own supply chain but have a deep understanding and appreciation of the costs and risks associated with the administration process. The strategic driver to outsource business processes in a mature company is therefore mainly focused on achieving greater cost savings and freeing up resource capacity.

How Sherwood can assist Mature Companies:

  • A fully managed logistics service ensuring the processing of documents and orders done correctly the first time
  • Procurement processing, communicating with suppliers and negotiating the best product at the best price - we do all the paperwork for you
  • Your goods delivered on time and within agreed landing costs
  • Engineering expertise and access to engineering spares -  we ensure the correct replacement parts are on hand when needed
  • Management of your own preferred suppliers, Sherwood's reputable suppliers or finding new suppliers
  • Sourcing of consumables and spares that are critical for breakdowns and planned shutdown maintenance, original equipment manufacturer( OEM )supplies, OEM replacement parts when they are no longer available
  • Warehouse management and warehouse reviews/audits for smoother work operations

"At Chevron's Cape Town refinery, we have launched an initiative to identify supply chain activities for potential outsourcing, following the global Chevron initiate to reduce cost. In South Africa , we have contracted Sherwood International as the successful respondent following a formal evaluation and contracting process, to provide us with the administrative management of low value and low risk procurement items. What makes this BPO unique is that we also leverage Sherwood's capacity to deliver to our benefit in allowing them to fulfil a Vendor Assisted Buying process, working directly on our Ariba procurement system.

By following the outsource route, we will have significant benefits in savings in the cost of maintaining suppliers, cost of systems , as well creating capacity for our resources to focus on strategic items. We have implemented Key Performance Indicators with Sherwood to measure and govern our relationship, drive cost saving as well as measure performance. Sherwood has also delivered additional value by providing a consolidation and delivery outside the Chevron premises, reducing the volume of traffic and deliveries through our on-site warehouse."

Desmond Cecil, Chevron Procurement

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